Free Delivery around UK & Europe.
London Same Day Special Courier Delivery: £20.00.
International Delivery (Outside EU): 3 to 7 working days £20.00.
We will deliver the goods ordered to the address provide for delivery at the time you make your order. It is your responsibility to ensure that the delivery address you give us is correct and accurate and that someone is there to sign for, and take delivery of, the goods.
RETURNS & EXCHANGES
If you would like to return or exchange an item, you can do so within 14 business days from the day of delivery
1. Submit written notification to email@example.com within 7 days of receiving your order.
2. Clearly explain why you would like to return/exchange your item(s) and if an item is faulty, please provide us with full details & images.
- If you would like to exchange the size or style, please inform us of the replacement style name and size. (NOTE: all exchanges are based on stock availability).
3. You will receive a confirmation email that your request has been authorized and we will notify you how to proceed.
4. Once your original item has been received, we will then be able to proceed with either an exchange of size(s)/style(s) or refund.
- When requesting a refund for non-faulty item, please use the same method of shipping which was used to receive the item, i.e. recorded delivery. We do not cover the cost of return delivery.
- If the item is returned because it is faulty, we will also refund your return shipping cost.